In this knowledge article, we will explore how to use this function step by step.
Step-by-Step Guideline:
1. Select the Specific Lesson in the Calendar:
Navigate to your Calendar in the main menu. This is where you will find a list of all your upcoming lessons. Identify the lesson you want to cancel, as this is the starting point for adding makeup lessons. You can typically view this in a weekly, daily, or staff format.
2. Click on the Lesson:
Once you have located the lesson you need to cancel, click on it. This action will lead you to a more detailed view of the lesson, where you can access options to manage the lesson.
3. Click on "Cancel":
Within the detailed view of the lesson, you will see an option to "Cancel" the lesson. Click on this option to initiate the cancellation process.
4. System Prompts for a Reason:
Upon clicking "Cancel," the system will prompt you to provide a reason for canceling the lesson. This step is crucial as it helps both parents and teachers understand why the lesson was canceled. You may be asked to select a reason from a predefined list or provide a brief explanation.
5. Choose "Add Makeup":
When the system prompts you for a reason, it typically offers two options: "Add Makeup" or "Refund Credits." Select "Add Makeup" to indicate that you wish to reschedule the canceled lesson instead of receiving a refund. This is where you express your intention to add a makeup lesson for the course participant.
6. Confirm the Makeup Lesson:
After selecting "Add Makeup," the system will guide you through the process of rescheduling the lesson. You may be able to browse available makeup lesson slots, select one that suits your schedule, and confirm the new appointment. The makeup lesson is now officially added to your calendar.
